RETURN POLICY
Dear customer, in order to protect your rights and interests, we have formulated the following international return policy:
1. Return conditions
Returns can be made within 15 days after receipt;
Goods must retain their original packaging;
Provide the reason for return and a screenshot of the dress picture as proof;
2. Return process
Contact customer service to apply for a return order and choose a refund method;
Return the goods to the original sending address at your own risk;
3. Domestic transportation
We will be responsible for the first domestic shipment;
Domestic shipping costs during the return process are borne by the customer;
4. International shipping charges
The original overseas round-trip shipping and handling fees are borne by the customer;
5. Refund method
Refunds will be completed within 7 working days after receiving the return;
Refunds will be made via the original route;
6. No returns or exchanges accepted
Problems arise when objective notice of delay is overdue;
If the product is damaged due to customer subjective reasons, it cannot be returned or exchanged;
If you have any questions, please contact us for help! The above policy is designed to protect your legitimate rights and interests to the greatest extent possible.
1. Return conditions
Returns can be made within 15 days after receipt;
Goods must retain their original packaging;
Provide the reason for return and a screenshot of the dress picture as proof;
2. Return process
Contact customer service to apply for a return order and choose a refund method;
Return the goods to the original sending address at your own risk;
3. Domestic transportation
We will be responsible for the first domestic shipment;
Domestic shipping costs during the return process are borne by the customer;
4. International shipping charges
The original overseas round-trip shipping and handling fees are borne by the customer;
5. Refund method
Refunds will be completed within 7 working days after receiving the return;
Refunds will be made via the original route;
6. No returns or exchanges accepted
Problems arise when objective notice of delay is overdue;
If the product is damaged due to customer subjective reasons, it cannot be returned or exchanged;
If you have any questions, please contact us for help! The above policy is designed to protect your legitimate rights and interests to the greatest extent possible.